Privacy Policy
Platform Apartments is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, [insert website link] (“Website”), or interact with us through any communication method.
Information We Collect
We may collect the following information:
Personal Information:
When you contact us by website, phone, email, or in person, we may collect your name, phone number, email address, mailing address, and any other information you choose to provide.
Automatically Collected Information:
When you visit our Website, we may collect device and usage data such as IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use your information for purposes including:
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Communication: To respond to inquiries, provide leasing information, maintenance updates, and resident services.
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Marketing & Updates: With your consent, to send leasing promotions, updates, or community announcements. You may opt out at any time.
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Legal & Compliance: To comply with applicable laws, regulations, or legal requests.
Consent to Receive Text Messages (SMS)
By providing your phone number and opting in, you consent to receive SMS messages from Platform Apartments related to leasing, maintenance, resident services, or account updates.
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Message and data rates may apply
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Message frequency may vary
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You may opt out at any time by replying “STOP”
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Reply “HELP” for assistance
Opting out may limit our ability to communicate important property-related updates.
Information Sharing & Disclosure
We do not sell, rent, or share your personal information for marketing purposes.
We may share information only with:
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Service Providers: Vendors assisting with operations, leasing, maintenance, or communications (bound by confidentiality agreements)
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Legal Requirements: When required by law, court order, or legal process
We do not share SMS consent or phone numbers with third parties for marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You may:
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Opt out of marketing communications at any time
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Request access to or correction of your personal information by contacting us
We may still send non-marketing communications related to your residency or inquiry.
Third-Party Websites
Our Website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.
Children’s Privacy
Our Website and services are not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
SMS Terms of Service – Platform Apartments
SMS Terms & Conditions:
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Ethan Jackson Management, you may receive messages related to the following (provide specific examples):
Conversation external
Example: "Hello, this is a friendly reminder of your upcoming appointment with Ethan Jackson Management at Platform Douglas on May 1 at 9:00AM. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."
Message Frequency:
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Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your rental.
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive SMS messages from Ethan Jackson Management in the following way :
We asked them verbally.
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page: Privacy Policy | Platform Apartments
Message frequency may vary.
I consent to receive conversational messages from Ethan Jackson Management. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://www.platformapartmentsliving.com/privacy-policy to see our privacy policy and https://www.platformapartmentsliving.com/privacy-policy for our Terms of Service.
Contact Us
Thank you for reviewing our Privacy Policy. If you have any questions or need further information, please feel free to reach out to us at any time—we’re happy to help.